REFUND POLICY

1.1 Refunds and Cancellation

All payments made to LeadCipher, or for services provided through LeadCipher, are charged in the applicable currency stated at the time of purchase and are non-refundable.

You may cancel your monthly subscription at any time; however, all previous payments are non-refundable and will not be prorated. Annual subscriptions are also non-refundable and will not be prorated.

Upon cancellation of your LeadCipher subscription, you will lose access to your LeadCipher account and any associated features, data, workflows, automations, templates, campaigns, reports, and other content stored within the LeadCipher platform.

Refunds will not be granted after the applicable refund period, if any, from the date of the initial purchase, for any reason.

If you wish to cancel your LeadCipher subscription, you must submit a cancellation request through your account settings or by contacting our support team at [email protected].

Invoices for LeadCipher subscriptions and services can be requested at any time by contacting [email protected].

1.2 Subscription Terms and Automatic Payments

As a LeadCipher subscriber, you are responsible for paying all fees associated with your subscription plan in accordance with these Terms. Subscriptions are billed on a recurring basis, either monthly or annually, depending on the plan selected during signup. On each billing date, your payment method will automatically be charged the applicable subscription fee, together with any applicable taxes and any outstanding charges incurred during the previous billing period (collectively, the "Fees"). Failure to use any portion of the LeadCipher platform or services does not relieve you of your obligation to pay the applicable Fees.

LeadCipher accepts payment via major credit cards, debit cards, and other approved payment methods. Payment information is processed securely through our authorized payment providers. By subscribing to LeadCipher, you authorize us and our payment processors to store and process payment information necessary to facilitate recurring billing.

You acknowledge and agree that LeadCipher may retain transaction-related information, including payment history, invoice details, the last four digits of your payment card, card expiration date, and billing status, for administrative, accounting, security, and compliance purposes.

Unless cancelled before the next billing cycle, your subscription will automatically renew and the applicable Fees will be charged to your designated payment method at the beginning of each renewal period. By subscribing, you expressly authorize LeadCipher to automatically collect recurring payments according to your selected subscription plan.

If a payment cannot be successfully processed, LeadCipher reserves the right to suspend or terminate access to the platform until all outstanding Fees have been paid in full.

1.3 Free Trial

We offer a 14-day free trial to new users who register with the Site. The account will be charged according to the user's chosen subscription at the end of the free trial.

1.4 Failed Monthly Payments

If you are delinquent on your payments, please be advised we will delete the account and any subsequent funnels associated with the account after 14 days of delinquency.

1.5 Access to LeadCipher Platform, Templates, Automations, and Resources

As a LeadCipher subscriber, you will receive access to the LeadCipher platform, including CRM tools, automation workflows, sales pipelines, templates, reporting dashboards, marketing assets, training resources, and support channels made available as part of your subscription plan.

Access may include, but is not limited to:

- CRM and Contact Management Tools

- Lead Management & Sales Pipelines

- Automation Workflows

- Email & SMS Templates

- Funnel & Landing Page Templates

- Appointment Booking Features

- Reporting & Analytics Dashboards

- Training Materials, Tutorials, and Knowledge Base Resources

All LeadCipher templates, workflows, designs, training materials, software features, and related intellectual property remain the exclusive property of LeadCipher and are protected by applicable copyright, trademark, and intellectual property laws.

Access to these materials is granted solely for use within the LeadCipher platform and only for active subscribers. You may not copy, distribute, resell, sublicense, transfer, reproduce, or use any LeadCipher proprietary assets outside of the LeadCipher ecosystem without prior written consent.

Any training materials, templates, workflows, automations, or other proprietary resources provided through LeadCipher are intended solely for your internal business use and may not be shared with third parties without our express written permission.

If you cancel your LeadCipher subscription, you will lose access to your LeadCipher account and all associated platform features, including but not limited to CRM data, contacts, leads, pipelines, workflows, templates, automations, reports, training resources, and other subscription-based content available within the LeadCipher platform.

For questions regarding your subscription, account access, cancellation, or refund policies, please contact our support team at [email protected].